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The Logistics Of A Specialist Lab Equipment Move and When To Communicate The Move To Your Clients

29th January 2018

Whilst a laboratory move itself needs plenty of planning and preparation, the logistics and peripheral tasks surrounding relocation day also need to be taken into consideration. Here we explain why notifying relevant parties is important – with a few tips to help you to successfully communicate the move of specialist lab equipment to your clients, staff and suppliers.

Make plans for notification and updates early on

Considering how and when you’ll notify relevant parties during the preparatory stages of your laboratory relocation removes the headache of arranging emails, letters and making calls when you’re in the middle of a move. Make a list in advance, separating groups of interest parties including professional partners, suppliers, sponsors, staff and clients. You may also like to include press on the list if you want to make the most of the relocation as a promotional opportunity.

Letting people know minimises the disruption of downtime

Laboratory relocation can naturally cause some disruption and/or downtime – especially where transportation of specialist lab equipment is involved. You’ll need to let clients and associates know that this may be the case – but do so in a positive way, emphasising the importance of the move and the benefits it will bring in the future.

Get creative and use relocation as an opportunity to reach out

A relocation is in fact the perfect time to reconnect with clients and suppliers you may not have spoken to in a while. You may like to put together a newsletter either online or on paper, detailing the move but also any important progress that has been made within the past six months. Sharing and celebrating achievements may bring unexpected positive results alongside the move – such as fresh funding, grants, lucrative new partnerships and collaborations.

Need expert support for an upcoming relocation involving specialist lab equipment or chemistry equipment? Get in touch today to discuss your specific requirements.

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“We have very positive feedback from the end users regarding all the crews involved in the move. Indeed at a steering group meeting this week one of the senior scientist not only praised the move teams but also requested if the same teams could be used for the move into the CL2 building next year.”

The Pirbright Institute

“The Johnsons team worked well with our own internal project team to make the overall move a success. The main phase went without any significant issues, and this was a testament to the close management and supervision of the Johnsons team at both sites during the 3 days of the move.”

Mark Garrod, Redx Pharma

“We have a good working relationship and specifically use Johnsons as they are competitive, always turn up on time with the correct number of operatives, and their removal team is always courteous which matters especially when patients and our staff are affected.”

David Shepherd, Pennine Acute Hospitals NHS Trust

“Johnsons Laboratory Logistics have been providing relocation services to us for a number of years now. They are competitive, reliable and trustworthy.”

Iain Ramsey, Salford Royal NHS Foundation Trust

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